I’m Annoyed, and feeling ripped off!

Need to have a download option to specify drives, prior to downloading main software

Running Windows 8.1 on a Tower, which has a C:\ SSD drive of 128 GB. It is now full, and cannot download the recent purchased software on the "Gift Package" from yourselves. How can I redirect purchased downloads to my D:\ drive which is a 3 TB unit ? Best wishes - Alan Smith. When running your Nero 15 download, it continuously attempts to download to a C:\ Drive. My Cleverbridge Reference Number is 72622826.
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    Hi Alan,
    You should be able to alter the download location via the settings in your Internet Browser. The location of the downloads folder.

    For example, in Google Chrome ... if you go to Settings / Advanced Settings ... the download folder can be changed in there.
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    • Thank you lucky Phil for that suggestion. The majority of my documents, bulky ones are PDF and have been relocated from the C:\ drive, to the D:\ drive. It is quite amazing (having done a search "*.pdf",) how many times Windows duplicates a file. Can I thank both of You, Wither1 and yourself for the continuous advice, which is appreciated.
    • Didn`t know about that, but My Pictures have been stored on a USB 8GB unit for ages, don`t make movies (yet), My Music 95% of which is on my iPad, and is echoed and stored on my PC D:\ Drive. The final 5% is also on the D:\ Drive, but under Windows Media Player. Converted all music from one format to another, only to see things change each time. Sticking with iTunes - all of this is on the D:\ drive.
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    In IE, you can select Save As and specifiy the location.
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    Another problem, even if installed on a different partition, is that Nero will always use the C: drive for things like temporary files. You will need to specify a different location for those.

    I think Lucky Phil's suggestion to relocate things to a different drive/partition is the best approach. You should also make sure that your SSD is being trimmed.
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    • Wither1 - I have been with a Doncaster Company, DCS, for several years; And although I have read your suggestions. My trust is with the DCS. I have run quite a few versions of Windows up till now; And before Windows ever existed. Dr. Dos, Dos 3.2 etc. I am approaching 60 years old, and was in the "home" computer scene before you were born. Built a Sinclair ZX80, purchased a Sinclair ZX81, BBC Micro, Commodore 64, Commodore A500, Commodore A1200; Got into PC`s.
    • i was born long before you were. My comments apply to modern personal computers, not Commodore 64s. I've been dealing with PCs since the first IBM.
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  • Alan- you're finding out the limitations of a small capacity SSD. It's independent of Nero. You would eventually hit the wall with other operations/software just as you would with a full mechanical drive. It's an age old problem.

    I don't know who is feeding you the crap about needing a SSD to run Windows 8.1 or, for that matter, any version of Windows. The only benefit of a SSD is faster read/writes than a mechanical drive. You can run any version of Windows just fine on a mechanical drive.

    I also have no idea what you mean about the package being available until the first of May or what you mean by "without any improvement". Please explain both comments.

    However, you always have the option of sending an e-mail to techsupport@nero.com to get expert advice for your situation.
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  • To whom it may concern

    The Nero download file location can be specified at the time of download in Internet Explorer (and other browsers in their own way).

    Extraction of temporary files can be forced to a drive other than C: by changing the system's temporary file location environment variables.

    The Nero program files can be placed on any permanent drive partition by specifying the drive while doing a custom install.

    I do not think, sir, you have any right to command me, merely because you are older than I, or because you have seen more of the world than I have; your claim to superiority depends on the use you have made of your time and experience.
    ― Charlotte Brontë, Jane Eyre
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