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I’m anxious

Need refund from Paypal, Can't use upgrade disk for Nero 6. Want to get 2014

I upgraded from WINXP to Windows & and I can't use my Nero 6 program. It wont install.
Stupidly, I ordered the upgrade disk for Nero 6 before I tried to install the update program and I wont be able to use it. I have notified Nero Customer Service for the refund to my PayPal Account.
When I get that, I want to order the 2014 version. Nero is my favorite choice for everything, mostly burning CDs, etc.
I want to use my Visa card for the purchase, since it will be costing more than the update disk. Loved WINXP..hate Windows 7
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