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Nero 2017 - can't uninstal - l missing???

I'm trying to uninstall a trial of Nero 2017. I've tried uninstalling but it tells me a resource is unavailable: C:\Users\MainUser\AppData\Roaming\Nero\NeroInstaller\NERO2017TRIAL\Files\

I can't uninstall - can someone help? I understand there may be a First Aid Kit from tech support - but not sure how to get this.
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