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Nero 2017 disc to device stops working

I've just installed 2017 Platinum to my HP windows 10 laptop. I want to rip a music CD to my music file. It starts but after about 30 seconds comes up with an error message saying "disc to device has stopped working" and that windows will look for the problem and closes. What can be causing this.. Oh and I updated the software via the control centre and restarted the laptop, problem remains the same...
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