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Nero Media Home 2018 not importing files from Network

I have just installed Nero Platinum 2018. One of the pluses of this was the ability to Import pics, videos, etc. from devices on the same home network.
So far it has imported 9 pictures. 2 from my printer and 5 from Olympus Camera (I don't understand why it would do that!!). No other pics from the thousands I have on my other laptop.
All Picture folders are shared and both laptops are on the same home network.
Windows 10.
Any help greatly appreciated
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