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NERO Multimedia 10 Suite does not work for MP4 and MOV Video - WHY?

I have NERO Multimedia 10
I recorded video in MP4 and MOV format but I'm unable to see via NERO and copy in DVD
Could you Help?
I get the message - This format is NOT support OR the file is corrupt.

Need immediate help if someone could help?
Thank you.
Sandip Kumar
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