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I’m frustrated

Nero Plat 2017 and 2018 MediaHome stops working as soon as lunched

Every time I lunch Nero Plat 2016, 2017 or 2018 MediaHome, it crushes. The message is always the same "Nero MediaHome 2017 (or 2018) has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a resolution is available." WHAT's WRONG? I use Windows 10 and it doesn't matter what PC or laptop I use, the result is the same. I tried changing the names of the files and reinstalling the software, but it is the same. Does anyone knows what's triggering the problem?
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