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I’m frustrated

Nero Video 2017 encountering a serious error on loading or creating a project

So, out of nowhere my Nero Video 2017 can no longer load or create projects, it 'encounters a serious error', and crashes. I have tried many reboots, I tried to reinstall the program, I even deleted its cache files as I've read people with similar problems on older versions did to try to solve the issue.

This came out of nowhere, it was working fine just a week ago, now it is not. i really could use help on this.
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