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Nero Video crash when I try to capture from a HD887 card

I have a capture card hd887, W10 and Nero 2018 Platinum, Asus z-170 Pro mobo, nvidia geforce 1050. When I try to run Nero Video to capture (from the HD887 card), the program immediately went inside a loop, taking the control of the mouse, and I must to kill the process. Anyone can help me? I tried uninstall drivers, Nero and W10 updates and none of that solve the problem.
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