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Nero Video freezes when burn to disc and also will not do a pre rendering

I just purchased the nero 2018 platinum. I have been trying to burn a project and the pictures will go on fine then when i get to a certain point in the first video it will freeze. very frustrating. I have uninstalled and re installed the program, and still the same problem. I finally installed nero 2015 back in and got it to work. Why am i paying for a new program that i can't even use. Very disappointed..
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