I’m frustrated

nero blu-ray player won't play DVDs (nero 12 platinum)

greetings, i can't play DVDs with nero blu-ray player (nero 12 platinum). when i insert a DVD, nero blu-ray player opens up automatically but when i click play, nothing happens. this happens with all DVDs i insert into the drive. if i try to play the discs with other software, they playback. i've tried changing settings in autorun, file type associations, default programs and nothing seems to work. if i click on the DVD drive in windows 7, strangely, it starts to play the DVD with windows media player even though autoplay has nero selected to playback DVDs! uninstalling and reinstalling the program does not resolve the issue. please help.
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