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The Restoral function of BackItUp in Nero Platinum 2019 is not working (aborts)

The restore function within BackItUp on 2019 is not working. I recently purchased Nero Platinum 2019. Due to an issue loading the latest Windows10 version 1809, I had to reload Windows, with intent of restoring my database via Nero. I stepped through the restoral process, but at the end of the process, just where the progress indicator pops up, it all disappears (aborts) along with the BackItUp active application ICON in the taskbar. I uninstalled Nero 2019 and reinstalled, with the same issue? Any ideas?
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