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Where did the sound go?

I purchased Nero 14 last year and have used it successfully until about 4 months ago. Since then, I've been having issues on and off with not being able to hear anything while in Nero Video mode. For a while, I could finagle with some things in the Media Home mode and then I'd get sound in Video (creation) mode. Now I can't get any sound, regardless of what I do with other Nero modes. This isn't a situation where my tracks are "muted". And I can hear audio everywhere else on my computer... I just can't hear anything through Nero. I have not updated anything that I'm aware but perhaps something updated itself behind the scenes?? I'm running the same operating system (Windows 8.1) as I always have. Please help!
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