Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Why does my new version say I have a component missing and try reinstalling. Did it still error

I just bought the ROM 2018 full version. Uninstalled old version, rebooted, installed new, rebooted and get this component missing error when I try to start burning ROM program. The burns fail when trying to write lead-out too. That's why I bought the new version.
1 person has
this question
+1
Reply
  • This is from Nero tech support which may be related to your component missing problem-

    "How to re-register nmttranscoder.dll from an elevated command prompt (Windows XP, Vista, 7, 8, and 10):
    Click the Start button.
    Type "command" in the search box... DO NOT hit ENTER yet!
    While holding CTRL-Shift on your keyboard, hit ENTER.
    You will be prompted with a permission dialog box.
    Click Yes.
    Type the following command: regsvr32 /u nmttranscoder.dll.
    Hit ENTER. This will UN-REGISTER your file.
    Type the following command: regsvr32 /i nmttranscoder.dll.
    Hit ENTER. This will RE-REGISTER your file.
    Close the command prompt window.
    Re-start the program associated with nmttranscoder.dll error."

    Give it a try.

    Even if it doesn't work, please go here-

    C:\Users\"your username"\AppData\Roaming\Nero\Nero xx\Nero Burning ROM

    The xx would be the numbered version you have (for example, 2016 = 16)

    It's possible the Nero xx doesn't exist and only the Nero Burning Rom folder would be there. I don't know because all I have is the suites.

    Anyhow, find the nerohistory.log file.

    Open it and copy/paste its contents here. Note that a Reply box is limited to the amount of text it can contain. As a result, you may have to use more than one Reply box to get the whole thing in here.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Hi Peter,

    You said "Uninstalled old version". What was the old version?
    Would you please provide a screenshot of the Nero ControlCenter so that we could see what products you were installed? Please hide the Serial numbers.
    Thanks!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited