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I’m very very frustrated

Worst Support System EVER!

Is Nero's support system the worst ever or what? Parts of Nero 2014 failed to install so I tried to get some support - an email a day gets me nothing A phone call gets a request for PAYMENT!!! I don't think so!
Trying to get my money back but won't hold my breath! I have supported Nero for over 10 years but this is the end!
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