Account reverted to free even though I had renewed the subscription.

  • 1
  • Problem
  • Updated 1 month ago
  • (Edited)
I received the notification yesterday that my premium account had expired. However, I had already renewed my subscription for this year last March 17th. The payment did go through without any problems and I have the transction id for it.
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Gustavo

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Posted 1 month ago

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Samuel Clay, Official Rep

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Hey Gustavo, I just sent you an email with the fix.
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Gustavo

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Just confirming that the problem was solved.