Android: App opens empty

  • 1
  • Problem
  • Updated 4 years ago
I have the app set to download stories in the background so that I can have offline access. However, when I open the app it always is missing all unread stories until I refresh. The load speed makes it clear that the background download is working. However, not being able to access the pre downloaded items until I refresh defeats the purpose of an offline mode.

app version: 4.5.0
android version: 5.0.2
device: HTC HTC One (APQ8064)
sqlite version: 3.8.6
username: antgiant
memory: normal
speed: 0 feeds in conn:991 read:91 parse:241 store:0
premium: yes
prefetch: yes
keepread: yes
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antgiant

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Posted 4 years ago

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ojiikun

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When you say it is missing the unread stories, what exactly do you mean? Are the unread counts on the feed list incorrect? When you tap into a feed or folder, are there any stories there at all, or just fewer than you expect?  What feed/folder are you reading, and with what settings?
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antgiant

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Everytime I open the Newsblur app it looks like this

After pulling to refresh it looks something like this

A few notes.
It is clearly pulling down the stories in the background as it will show how many it is downloading, and it is always a small number, no matter how many stories I have.
I can reliably reproduce this issue by closing the app and reopening it.
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ojiikun

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Gotcha.  That is particularly odd.  If you swipe/kill the app from recents and then immediately re-open it, does it still show zero counts for everything?
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antgiant

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Yep. That is exactly what I did to get these screenshots.
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Bryn Hughes

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Mine does the same thing, thanks for reporting this!
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ojiikun

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Yikes.  Sounds like something is killing parts of the app but not others in a non-standard way.  Did this by any chance start happening in Android 5.0.2?
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antgiant

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That is possible. For me this has been going on for quite a while. I am just usually connected so it hasn't usually been a big deal. I seem to remember that I joined the NewsBlur Beta and upgraded to Android 5.0 around the same time. I believe this started happening around then. Sorry, but I cannot confirm more specifically than that.
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antgiant

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4.6.0b1 appears to have fixed this. Or at least made it much less frequent.
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ojiikun

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Yeah, this is another one of those device-specific bugs that I haven't been able to see for myself, so I can only take blind shots at it.  Definitely keep the info coming if you see any patterns or have any device specifics you can share!
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antgiant

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Will do. Let me know if there are any kind of logs that I can get you that would help.