Android: New article counter stuck | NewsBlur Customer Community

New Post

My "new article" counters have been frozen for months. Got the latest software update and still no change. Any ETA on a fix?

app version: 4.2.1
android version: 4.4.4
device: samsung SM-N900V (MSM8974)
memory: normal
speed: 0 in 0 and 0
premium: unknown
prefetch: no

7 Posts
0 Reply Likes
Frustrated

Posted 2 months ago

1
3

Samuel Clay, Official Rep

5250 Posts
1171 Reply Likes

Do me a favor John and uninstall the app and reinstall it. That's worked every time so far.

Comment

7 Posts
0 Reply Likes

Tried it. No change.

Comment

Samuel Clay, Official Rep

5250 Posts
1171 Reply Likes

We'd love to fix this. What's your username? We're tracking this issue here: https://github.com/samuelclay/NewsBlur/issues/672#issuecomment-78728072

Comment

7 Posts
0 Reply Likes

Jaster7474@gmail.com

Comment

Samuel Clay, Official Rep

5250 Posts
1171 Reply Likes

So this was fixed last night. Let me know how it works for you, should be transparent without you having to do anything.

Comment

7 Posts
0 Reply Likes

Didn't update at first. Uninstaller and reinstalled. Looks like it's updating now.

Comment

1
3