Credit Card Charged but premium not enabled

  • Problem
  • Updated 2 years ago
I just paid for a premium account but it still says I have a free account. The newsblur server timed out while processing my payment, but my card was charged. I paid with credit card, not PayPal, so I'm not able to cancel and resubscribe. My username is rjs.
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Robert J Samson

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Posted 2 years ago

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Chris Thompson

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Same here, my username is domusvita.
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Chris Thompson

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About 5 minutes later got an email thanking me for my premium purchase. Though it didn't say to, I logged out and back in and I'm setup for premium.
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Jon

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Yes, the payment processing is going a bit slow.
Please also refer to this thread: https://getsatisfaction.com/newsblur/...