Feed disappeared

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  • Updated 4 years ago
The Daring Fireball feed disappeared from my subscription list (username: biocs), and I did not delete it. After a day or two I was wondering what had happened, but for a less voluminous feed I might not have noticed. What's going on? I have resubscribed, but can you please check the logs what happened?
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Michael

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Posted 5 years ago

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Michael Sindoni

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Looks like my Pollygon feed disappeared too.
http://www.polygon.com/rss/full.xml

I didn't delete it and there is no log of me deleting it. That's pretty annoying. I have no way of knowing if I've lost other feeds but haven't noticed yet.

NewsBlur is a great service, but it's always been a little glitchy.

update:
I resubscribed. That worked fine but I thought it was odd that there was only a few hours of back articles. I looked under feed statistics and it lists only one subscriber. Which I assume is me. There used to be at least hundreds of people following this feed.

So either I typed in the wrong feed, but it still worked for some reason, or EVERY NewsBlur subscriber lost this feed.
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polpo

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Yep, my Daring Fireball feed disappeared too. I don't think it's the first time it's happened, either.
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jason9292

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This has happened twice to me over the last few months, both times with the same feed (Gizmodo.)
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Julien Van Malderen

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Exact same problem, with the Gizmodo feed.
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Warman

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Same here. Gizmodo has disappeared twice.
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Warman

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Gizmodo disappeared again. Why can't changing feeds just give me a notification or something instead of removing it!
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Kazriko Redclaw

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I had Engadget and 2 others disappear from my Noisytext folder at one point about a year ago. I'll do some experiments at some point and see if I can recreate the problem with a test feed.
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Kazriko Redclaw

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Well, it wasn't what I thought it was, so it might be a trickier problem to fix. I'll keep poking at it though.
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wzol

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By today morning Engadget disappeared from my feed list - with my unread articles. Not just from the tree, but also the number of subscribed feeds decreased.

Also strange, when I tried to resubscribe, the correct feed url didn't show up in the popup menu (http://www.engadget.com/rss.xml), and also after subscribing to this url it says that only 40 subscribers subscribed to this feed - which I think is really a low number.
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Michael

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Same for me when I resubscribed to the Daring Fireball feed: there were only ~50 subscribers, which is also way too low.
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wzol

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The main problem with this is that if the tree is set to show only unread feeds, then if you are not looking for these specific feeds, you won't even notice that they are missing. So maybe this a more complex problem, just the users don't notice it.
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Richard Pearson

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+1 - My Engadget feed also disappeared overnight! Had to resubscribe!
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wzol

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@Samuel: the official Engadget feed still has only 49 subscribers, so I'd check that if there were others, who lost their feed, and if it is connected to a bigger problem.
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jason

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Lost engadget here sometime in the last day or two
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Samuel Clay, Official Rep

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This is the Engadget feed I've got: http://www.newsblur.com/site/1498485/...
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wzol

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That source is: http://feeds.engadget.com/weblogsinc/...
From their site the current is: http://www.engadget.com/rss.xml
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jason

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This isn't newsblurs problem but sites really need to settle on a single address since theres both http://www.engadget.com/rss.xml which somehow got itself deleted and then http://feeds.engadget.com/weblogsinc/... from samuels link...but theyre the same thing just at different addresses
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Alexander Boczar

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I lost Gizmodo, Engadget, Autoblog and Techbargains as far as I know.
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Tim

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Gizmodo seems to disappear for me about once a month. It just did it again yesterday.
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Michael Sindoni

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Gizmodo just disappeared for me now.

I don't mind a little glitch now and then, but losing my feeds is completely unacceptable.
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Samuel Clay, Official Rep

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I fixed this two months ago, so if a feed is disappearing it is because they have advertised a new URL for over 20 independent fetches in a row. A single good fetch and that streak is cleared out. So something must be up with the gizmodo URL you subscribed to. Can you do me a favor and reply with the newsblur.com/site url for the gizmodo feed you subscribe to? I want to see what it looks like.
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Samuel Clay, Official Rep

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Matthew Mascari

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Mine disappeared too.  I've added your's to my subscriptions, but I don't know what mine was before it disappeared.

It would be nice if instead of disappearing, they got marked with an exclamation like a broken feed.

Which would also be nice if from the Organizer you could get at the feed settings when selecting an item.  That's frequently the easiest way to find all the broken feeds when normally reading in unread mode and they don't show up.  Or with everything in folders, always reading the folder, never see any site markings.  Maybe even a notification icon or text or something on the home page that says "Hey you have broken stuff, you might want want to take a look".

Always reading in unread mode, I don't notice a broken/missing site in the large list of other stuff unless they post a ton of stuff and it's suddenly missing.  Smaller sites with issues, just go unnoticed with no obvious indicator.
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Warman

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I (think I) have been using:
https://www.newsblur.com/site/6034597/gizmodo
since this happened before. It was added from:
http://feeds.gawker.com/gizmodo/vip

I also tried the one you posted which is from:
http://feeds.gawker.com/gizmodo/full
but I think this has way more ads or something. Maybe that's why they want people to change.

But why delete the feed if they advertise a new URL? Why not just "flag" it or give the user a choice to either change the feed or delete it? This is not critique, I love newsblur, just a question. I don't know much about RSS in general so forgive me if the questions are "dumb".

I don't have that many feeds (like 60-70 something) but it still took me some time to realize that the feed had been deleted.
(Edited)
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Samuel Clay, Official Rep

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It's a matter of convenience, really. Feeds change URLs all the time, it's quite normal. And nearly every single time they legitimately use a 301 to permanently redirect, and that's what's happening here. Only a 301 can change a feed's URL. 
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Matthew Mascari

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That sounds fine.  But, why is a 301 redirect ending up with a new location of "permanently deleted and removed from Newsblur"?

That's a very different scenario than "Update Newsblur to fetch this feed from a new URL".

The second is great behavior and much appreciated.  It saves tons of feeds from breaking and needing manual intervention by users.

The first, not so much.  The first leads to feeds just disappearing with no notice at all.  With no indication that it's gone and no way to recover and even know it's missing unless you happen to have an old backup and remember to check it.

If a feed does a 301 redirect to a URL that's just broken, I would expect Newsblur to respect the redirect (even though it's bad) and update the feed to the new URL, broken and all.  Then, end up with a broken feed. Not gone, just broken.  This can at least be noticed if you check (hint, an indicator that there are broken feeds on the home page would be nice).

The root question is still why that first use case is even possible?  Why would a 301 redirect cause a feed to just disappear?

A HTTP Error (404) just marks the feed as broken and doesn't delete it after all.  And that's a "Not Found" message, more likely meaning the feed is gone.  Which is good, I don't think feeds should ever be removed with no indication to users.

Updating feeds to new URLs and following them around all seems fine and perfect use cases.  It keeps things flowing.  Removing subscriptions without any notice for any reason seems bad.  There's no way to recover or even know the second happened is the issue.

(It actually sounds more like a bug than desired behavior that a redirect does a remove instead of an update.  Guessing if the redirect is to a bad URL.  Like if the redirect isn't really doing an "update" but a "Remove and Add" instead, and the "Add" fails because the value is bad.  But, the "Remove" worked.)
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richard4339

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I'm going to agree here. Let's take the Mantia feed for example.

It shows it in an error state so I can pick what to do. If the fix for a redirect works, that's great. But when they're just disappearing on people randomly (like what happened to me) you might not even realize it for a long time.
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Warman

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Ok, I understand. Maybe add an option to "lock" a feed or to revert it or ask if the user want to follow the new feed?
But anyway, what is deleting the feed then? I did an export of my feeds and it was really gone, not just changed. If it had been a less frequent feed I would probably not have noticed it. Maybe I have feeds that have been deleted and I just haven't noticed it yet.
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Warman

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Now this is getting tiresome. Yesterday my Gizmodo feed disappeared again. Please STOP deleting feeds, I don't care if it's a convenience sometimes because it's a big inconvenience for the rest of us. Now I have to re-add it again and it has no idea which stories I have read or not.
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Matthew Mascari

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Wow, it looks like this happened over 2 weeks ago.  Just luck that I did something else that sent me an OPML back up on 11/2.  Comparing that to today to see if anything else was gone, Gizmodo was already gone on 11/2.

This definitely feels like a huge bug.  I get the feed was redirected so move to the new address for everyone.  That sounds perfectly fine.

But, I don't understand why a feed change to a an address of null/nothing/doesn't exist anymore is ever a valid move.  Sites that give a 404 aren't removed, they just go to a broken status.

Broken stuff, wrong URLs, errors because a publisher did something wrong and messed up their feed are all fine.  The publisher screwed it up and Newsblur just followed along and ended up pointing at something wrong as directed by the publisher.

Stuff being deleted with no trace and no way to even know it's just silent is a problem.

I have a lot of feeds and only read on the Unread mode. Now and then checking the organizer for broken stuff.  This scenario where it's just gone is impossible to ever see.
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EKM

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At some point in the past day or so I lost my AndroidPolice feed.  Is there any way that a removal can be listed in the activities feed?  I checked and it shows all the ones I've subscribed to over the past year but no indication that a feed was automatically removed.  Any reason why it disappeared in the first place?
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Samuel Clay, Official Rep

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I'm not sure why you lost Gizmodo, but I'm still subscribed to it. Use this feed: http://www.newsblur.com/site/5795063/gizmodo

I'm not entirely sure why it happens this way, but I have numerous checks in place to prevent it. It's an awful situation, since publishers are declaring one thing and their intention is another. That's why I built the 20-times check, where a publisher has to redirect on 20 subsequent fetches in order for it to stick.
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Warman

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I have now added both feeds.

On another note and after reading some other old threads about this I do remember that I first noticed that the feed was gone when on my iPhone. Maybe some weird combination between the app and the site? (Sorry for the poor english btw =).)
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Sam Wheat

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Tonight I went to check my stories and found that between 7 and 10 feed have disappeared. One complete section on Cooking is gone. Now as a Chef who follows a lot of people I'm not real happy right now. Whats going on with this?
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Sam Wheat

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I'm going to add more to my post because all my feeds were there about 3 hours ago. I check on a recipe on one of my cooking sites. I also just tried to recreate these sites and of the three I tried to create, they all appeared as I set them up, only 1 actually created a feed.
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EKM

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I am not sure what other feeds may have disappeared. I did manually add Android Police back.  What I am not clear on is whether removing feeds will show up in the Activity window.  I scrolled through mine and only see info about adding.  If broken/redirected sites are automatically removed it would be great to have a way of finding out that this happened.