items not saving/unsaving

  • Problem
  • Updated 11 months ago
When I click to save a story or unsave a story on my computer it looks like it's been successful but if I refresh the page it does not stick. However, saving and unsaving works fine on my android app.
Photo of sophia_solS

sophia_sol

  • 5 Posts
  • 0 Likes

Posted 11 months ago

  • 4
Photo of Samuel Clay

Samuel Clay, Official Rep

  • 5150 Posts
  • 1134 Likes
Figured it out. Turns out yesterdays DB maintenance caused a bunch of app servers to go into an in-between state where they kept failing. Fixed it but I need to investigate how to prevent it from happening again.
Photo of sophia_solS

sophia_sol

  • 5 Posts
  • 0 Likes
Unfortunately this seems to be only partially fixed. Unsaving items works fine but saving them seems to only work sometimes. Thanks for working on this!
Photo of Samuel Clay

Samuel Clay, Official Rep

  • 5150 Posts
  • 1134 Likes
How many saved tags do you have? It's possible that recalculating story tags is taking a while.
Photo of sophia_solS

sophia_sol

  • 5 Posts
  • 0 Likes
I don't really use the tags - I only have about five, I think. And the number of saved stories I currently have is 34.

It's looking to me like when I try to save a story if I'm viewing all stories it works, but not when I'm looking at unread only.
Photo of Cristina TodorovCT

Cristina Todorov

  • 3 Posts
  • 0 Likes
unsaving does not seem to work, the number of saved pages is changing in the left pane, but when i open the items, the unsaved ones still appear.
Photo of FabianMontescuF

FabianMontescu

  • 2 Posts
  • 0 Likes
Similar thing here: when I add a site or when I save a training, everything keeps "Saving" forever and never completes.
Photo of FabianMontescuF

FabianMontescu

  • 2 Posts
  • 0 Likes
The iPhone app saves both trainings and new sites, it's just the desktop version that it's not working. Tried Chrome and IE.
Photo of Cristina TodorovCT

Cristina Todorov

  • 3 Posts
  • 0 Likes
Hello there,
i still have the same issue with saving/unsaving.
No matter what the counter shows, if I add or remove a story, the saved items do not change.
Thanks a lot