My account decided to not be premium anymore.

  • Problem
  • Updated 10 months ago
I've had newsblur premium for over a year now and my account has just decided to not be premium anymore. My initial premium upgrade was on April 26, 2013 and I can see that the recurring payment happened again on April 26, 2014 as expected.
It's been a couple weeks since I've checked Newsblur and when I looked today my account had reverted to free.

This is not good as Newsblur is pretty useless to me on free mode.
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Kyle Sawatsky

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Posted 11 months ago

  • 1
Photo of Samuel Clay

Samuel Clay, Official Rep

  • 5250 Posts
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Check your spam folder, although you've already gone back to free. I'm on vacation right now but if you email me your username at samuel@newsblur.com I'll get you all fixed up.
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Kyle Sawatsky

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Thanks for the quick resolution!