Re-upped but now saying I'm no longer premium

  • 1
  • Problem
  • Updated 6 years ago
Hi--I re-upped on 11/11/13, but for some reason today the system decided to downgrade me. Help! I miss my news! @wreichard
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Will Reichard

  • 28 Posts
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  • anxious

Posted 6 years ago

  • 1
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Will Reichard

  • 28 Posts
  • 7 Reply Likes
Weird--logged out and back in and now it seems to be OK. But I got an email to the effect that I'd been downgraded. Weird.
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Samuel Clay, Official Rep

  • 6514 Posts
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Just emailed you when I fixed this. Not sure what happened, but is it possible you changed your username?
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Will Reichard

  • 28 Posts
  • 7 Reply Likes
I hadn't thought so, but in any case thank you SO MUCH for the incredibly fast response on this and for fixing it so well. I am really rooting for Newsblur.