Runs out of story items when reading feeds and have to reload page to get more

  • 31
  • Problem
  • Updated 5 years ago
When I'm reading my feeds in story mode using the up/down arrows by next unread it only seems to load ~20 items and then the buttons stop going to next unread. When this happens I have to click on All Site Stories and it fetches new feeds, which is a pain.

Is there some reason it doesn't let me view all my unread feeds at once?
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Taylor Lodge

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  • frustrated

Posted 6 years ago

  • 31
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Stefan Constantinescu

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I still have the problem, so I'm not sure what fix you're talking about.

It's so bad that I went to one feed with 17 unread items, and as soon as I hit the 11th item, NewsBlur said there were no more unread items. Had to click the feed again to see the remaining six items.

Don't get me wrong, you're still miles ahead of Feedly, but I feel like your service worked better a few months ago than it does now.
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Emma

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At least with the SteamGifts feed (http://feeds.feedburner.com/steamgifts) the problem seems to have gotten worse since yesterday or so. However, when I read all stories, oldest first & unread only (usually this happens after I particularly check the aforementioned feed), I don't often have problems with items not appearing.
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Samuel Clay, Official Rep

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You were all absolutely right. Turns out I was expiring the cache in terms of seconds and not milliseconds. So instead of 60 minutes (3,600 seconds), it was being set to 3.6 seconds. Luckily, the massive rewrite I performed all day yesterday should result in faster load times for reading by folder and reading social subscriptions (both global and all shared). Thanks!
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Samuel Clay, Official Rep

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Here's the commit, for those interested: https://github.com/samuelclay/NewsBlu...
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Metalhawk

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I am experiencing the same problem since last night as well. Have to click on the feed again to load more stories. Some of my bigger feeds I have to do this 3+ times to read them all.
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Metalhawk

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I see you fixed the problem just as I complained. LOL

Thanks. Works great so far.
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chr

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Hi,
The issue is still here for me (Feed, Full, Folder). It's there in both Opera and Firefox. I've also seen it on Windows, but haven't tested there in a few hours:-)

For me the reload, 'r', only gets an additional five items.
Wheen looking at a single feed, i.e. not a folder, I don't seem to have this issue.

Please let me know how I could help troubleshoot this.

Btw, the problem is very consistent for me. It's always been there since quite som time.
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Aaron Cass

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Sorry to report that it's still happening to me too. I use 'n' to advance to the next unread story (unread only, reading by folder), and I'm still occasionally getting to the bottom of the window (the scroll bar goes all the way to the bottom) and there is still 1 unread story remaining (not sure if it's always exactly 1 store remaining, but that's all I've seen since yesterday's update).
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Ruben Nunez

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This has always happened to me on the web. I only use Chrome as the browser.

I am doing the following...

1) Clicking on 'All Site Stories'
2) Filter Options: Unread Only; Oldest
3) I scroll through stories using the keyboard shortcut 'J'

Reproducing it now....
1) I just went through it and even though I have 500+ unread stories, after 12 stories it doesn't show any more in the bottom pane.
2) Hit 'R' key to refresh
3) Was able to go through 24 stories hitting 'J' to advance to next story
4) Hit 'R' key again to refresh
5) Was able to go through 12 stories hitting 'J' to advance to next story
6) Hit 'R' key again to refresh
7) Was able to go through 12 stories hitting 'J' to advance to next story
8) Hit 'R' key again to refresh
9) Was able to go through 36 stories hitting 'J' to advance to next story
10) Hit 'R' key again to refresh
11) Was able to go through 24 stories hitting 'J' to advance to next story

I am a premium member. It seems that it loads some multiple of 12 stories and then I have to refresh to get more into the river.
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Ruben Nunez

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I though it maybe chrome or an extension was causing the problem but it is also happening in IE 10.

It happens like an intended behavior only loading a certain number of stories at a time.
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Ruben Nunez

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Same problem on dev.newsblur.com in both chrome and IE.
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Ben Holmen

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I have this problem in Chrome 31 on Win8. It's very frustrating.
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Ruben Nunez

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It is really frustrating that this is still happening.

There are at least 3 problem threads that describe the same problem and it has been around for almost a year with no resolution.
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Alexis Dechatre

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Agree with Ruben, this is still happening. But that's different for me, because it was gone for a few months and since the last days, it's back again...
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Jesse

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I'm seeing this in Chrome as well - pretty frustrating.

Seems to be about 12 stories, and then I have to reload. This is in Full Mode, Win8, Chrome 32, no extensions installed. There are no JS errors or failed AJAX requests in the console when it stops.

I do tend to go through stories pretty quickly, but it happens even when I purposely slow myself down.

Happy to help troubleshoot more if I can be of any help [DM @jtolj on Twitter]
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Bryn Hughes

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This has been happening constantly on my Android Newsblur app lately too. Everything was fine for months!!
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Jesse

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I realized I had accidentally switched to "Text" mode and am not seeing this in "Feed" mode, which I normally use.

So this does seem to be a problem only in Text mode on the web (which I don't really care about that much).

Seeing the Android issue as well, but seems like you are working on all the issues with the new version.
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John Beyer

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This continues to be an issue in the android app, even after the most recent update that was supposed to fix this.
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Tony Bulding

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Happening on the Android app and in Windows using chrome. Very frustrating
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edsmemberships

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Happens on the android app all of the time. With all of the bugs the android app has been having, I am really wondering why I pay to be a premium subscriber.
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Samuel Clay, Official Rep

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This is being addressed on the Android app as we speak. There is an open ticket and we're looking into what's causing it.
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Ruben Nunez

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This is still happening on Windows using chrome.

It is not a huge deal but it has been happening for over a year and it is really annoying.
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Nrbelex

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Are you still looking for more information on this bug? It really makes quickly scanning through my feeds difficult, especially on the Android app. I experience it both on Firefox (Windows 7) and the Android app. Specifically, it happens when I'm going through my Unread or Focus lists. Happy to provide more details.
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chr

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FYI, this bug bothered me so much that I've now switched to another reader.
Regards,
Christian
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Ruben Nunez

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Christian,
Same here. As good as NewsBlur is, it would interrupt me going through my feeds quickly.
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Samuel Clay, Official Rep

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I'm sad to hear you go. If anybody else has also left because of this bug pleae let me know.

It is my belief that this was fixed months ago, but it's still happening. The problem is that I don't have enough data to figure out what's wrong. The best way to help me is to email a screenshot of the screen when this happens (including the full view so i can see if you're reading by folder or by all stories and in unread or all).

By the way, to the two of you who recently left NewsBlur, were you marking stories as unread as you were reading?
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Nrbelex

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It's definitely still happening, and it makes NewsBlur *really* hard to use. I have a screenshot I just took from it occurring - where's the best place to send it?

And yes, I mark stories unread as I go.
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Ruben Nunez

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I would love to test it but my premium sub expired. It would happen to me on full River of News with unread items.
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Samuel Clay, Official Rep

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Email it to samuel@newsblur.com.