Shorter refresh intervall for premium users?

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As free user, feed with little subscribers seem to refresh about once an hour. There's also the teaser that such feeds would refresh every 10minutes for paying users. So i upgraded to premium, but the feed still updates only once per hour.

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Premium

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John

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Posted 1 month ago

1 month ago

Samuel Clay, Official Rep

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Interesting. The 10 to 12.5 minutes number comes from the same calculation as that 1 to 1.5 hours number when you upgrade. Why it shows a different number I'm not sure. I have a feeling, though. Check the site again, now that it's had a chance to stabilize. It may have automatically adjusted itself down to the correct timing.

Alternatively, right-click on the feed title and Insta-fetch Stories. That will force a recalculation. Let me know if that fixes it. Also, what's the newsblur.com/site url for the feed when you open it. I'd like to see which feed is doing this.

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2015-04-01T19:35:51+00:00

John

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Even after insta-fetch, remove/re-add and waiting one week the refresh interval is 1 hour. The 10-20 minutes that are advertised to free users is quite simply true at the moment, in fact there's no difference between free and premium users when it comes to refresh times.

1 month ago

John

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Tried Insta-Fetch, Remove/Re-add and waiting afterwards, the refresh intervall stays at approx 1h10 minutes. The feed is [1] but it's basically for all feeds on this domain

[1]
https://newsblur.com/site/5785099/notupdating

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4 weeks ago

John

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It's still only updating once per hour

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4 weeks ago

Samuel Clay, Official Rep

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Ok, it looks like it was counting incorrectly. It mistakenly was adding an active premium user but not subtracting an active free user to compensate. So it thought the feed had 2 users, one premium and one active. This has now been fixed and will be deployed shortly.