Upgrade price has doubled?

  • 1
  • Problem
  • Updated 9 months ago
Went to renew my premium account and I thought the price was $12 but when I received my receipt it said $24. When did the price change? I don't remember getting any advance notice.
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lydia stench

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  • confused

Posted 5 years ago

  • 1
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Samuel Clay, Official Rep

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Pricing went up to $24/year back in March. Only folks who haven't cancelled their subscription were grandfathered in at $12/year. You must have cancelled your subscription.
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Samuel Clay, Official Rep

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I also refunded your payment.
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Lydia Stench

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Thank you, I thought I had removed my credit info. I went into my account and cancelled subscription renewal. It is hard to tell if it worked or not. Is there a way to know if my card info and recurring subscription have been cancelled?
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Lydia Stench

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Hello, why did my account get downgraded again?
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Samuel Clay, Official Rep

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Please email me and I'll get you fixed up: samuel@newsblur.com
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Lydia Stench

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Thank you I am emailing now.