Why charging the CC when updating the number.

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  • Updated 5 years ago
I changed my credit card number, because I go a new cc. But with changing the number the cc is also charged. Why is it not possible to change only the dates of the cc? best regards, Ludger
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elgeka

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  • frustrated

Posted 5 years ago

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Samuel Clay, Official Rep

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You are only charged if your premium account is not active. If you have not yet hit your renewal date, your CC won't be charged.
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elgeka

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Hey Samuel,

That isn ́t true. Altough my account is active my cc was charged changing the number. That is not a big issue as I want to continue anyway. But I prefer to get an info.

Best regards

Ludger