We had one of our app servers go down this morning. It's been restored and service is back to normal now. If you are still experiencing issues feel free to start a new thread and we will be more then willing to help out.
Hardeep Shoker
Hardeep Shoker
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Posted 7 years ago
- 10 Posts
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How can you declare service is back to normal? Have you looked at community forum the past hour alone? Nothing is normal!
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This is cool... I'm going to give a demo of Phonegap for a 300.000+ employee company, and the service is down...
- 23 Posts
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You can still download your app. Was it building?
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can't even log in. says my user/pwd is invalid - which it isn't.
- 23 Posts
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do you know your app id? try now. I was able to log in
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works now, but build still "hangs"... probably lots of apps queued...
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- 1941 Posts
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I've restarted an instance behind a load balancer that may have been the cause. Can you please try logging in again. Unfortunately, you may have been hitting that instance.
Hardeep Shoker
Hardeep Shoker
- 14 Posts
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I'm able to log in now, but build is still pending...original problem
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just uploaded again, looks fine thanks
- 1941 Posts
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Okay great to hear : )
Thanks for your patience,
Hardeep Shoker
Thanks for your patience,
Hardeep Shoker
- 14 Posts
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Thought it was fine, but build is still pending, been that way for a while. App id 348144. Thanks
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Still just pending from Dreamweaver build service.
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still showing pending for me as well. iOS will not build at all. app id 356440.
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Hi
Deleted app and re-uploaded, still pending. AppID 356472
Is there still a problem, or just catching up?
Thanks
Deleted app and re-uploaded, still pending. AppID 356472
Is there still a problem, or just catching up?
Thanks
- 1 Post
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Hi,
My experience is similar to David Cawthray's. Updated the code and re-built: it has been pending for 10 minutes. It usually done within 5 minutes.
App ID: 329464.
Thank you.
My experience is similar to David Cawthray's. Updated the code and re-built: it has been pending for 10 minutes. It usually done within 5 minutes.
App ID: 329464.
Thank you.
- 14 Posts
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Same here, pretty much the original symptom. I bet everyone is uploading and building all at once now that they are back up...and the server went down again.
- 1941 Posts
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I'm currently investigating the issue. I'll update this thread as soon as I've found the root cause.
Thanks for your patience,
Hardeep Shoker
Thanks for your patience,
Hardeep Shoker
- 7 Posts
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I noted it sending me to buildstage.phonegap.com so something todo with the staging servers your end?.
A lot of people have now signed up again through GitHub but its resulted in the Staging App Auth'd. As a result people signing in are now been pushed to the staging server.
Fun. Hope it gets sorted soon, although I can now login without the forwarding except very very slow builds. All of this just 5 minutes after upgrading form FREE to Paid! :)
A lot of people have now signed up again through GitHub but its resulted in the Staging App Auth'd. As a result people signing in are now been pushed to the staging server.
Fun. Hope it gets sorted soon, although I can now login without the forwarding except very very slow builds. All of this just 5 minutes after upgrading form FREE to Paid! :)
- 66 Posts
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- 7 Posts
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Anyone notice the forwarder to BuildSTAGE.phonegap.com and when you login with Git it asks to re-auth with the new buildstage.phonegap.com
I used build. and it was forwarding randomly causing a lot of issues!. All seems ok now with the login although nothing is building (BB, Android)...
Any updates?.
I used build. and it was forwarding randomly causing a lot of issues!. All seems ok now with the login although nothing is building (BB, Android)...
Any updates?.
- 1941 Posts
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Actually SMSHelp, that's exactly what was happening. The new App server that we brought up was configured incorrectly. It's been placed into production again.
Our queues are currently flushing themselves out, so expect a bit of a wait on the builds.
I'll keep this thread updated.
Hardeep Shoker
Our queues are currently flushing themselves out, so expect a bit of a wait on the builds.
I'll keep this thread updated.
Hardeep Shoker
- 66 Posts
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Success in logging in AND build with hydration.
Thank you Hardeep. I send you a delicious cold virtual beverage of your choice !!!
:D
Thank you Hardeep. I send you a delicious cold virtual beverage of your choice !!!
:D
- 22 Posts
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I must say I am impressed with the response and effort...it being a free service and all.
Cheers
Cheers
- 22 Posts
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Unfortunally problem persists on Android Plataform.
I am waiting for 30 min and nothing Help !!!
I am waiting for 30 min and nothing Help !!!
- 1941 Posts
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Fabio,
Depending on your placement in the queue you may have to wait a bit longer.
Sorry about that, I'll discuss with the team on how we can make failures more graceful with queue backlogs.
Hardeep Shoker
Depending on your placement in the queue you may have to wait a bit longer.
Sorry about that, I'll discuss with the team on how we can make failures more graceful with queue backlogs.
Hardeep Shoker
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