[Status] Build Back Online

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  • Announcement
  • Updated 7 years ago
We had one of our app servers go down this morning. It's been restored and service is back to normal now. If you are still experiencing issues feel free to start a new thread and we will be more then willing to help out.

Hardeep Shoker
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Hardeep Shoker

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Posted 7 years ago

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Brad Edwards

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Still can't login...
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jason fordyce

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Nor can I....
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Derin Ruban

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How can you declare service is back to normal? Have you looked at community forum the past hour alone? Nothing is normal!
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Steve Sioli

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amen!
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Jason Brown

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Still can't login
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trond stroemme

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This is cool... I'm going to give a demo of Phonegap for a 300.000+ employee company, and the service is down...
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Fabian

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You can still download your app. Was it building?
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trond stroemme

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can't even log in. says my user/pwd is invalid - which it isn't.
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Fabian

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do you know your app id? try now. I was able to log in
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trond stroemme

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works now, but build still "hangs"... probably lots of apps queued...
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Eric Wagner

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Still can't log in.
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Facu Fischer

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yeap not working at all.. cant build from dreamweaver either...
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Hardeep Shoker

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I've restarted an instance behind a load balancer that may have been the cause. Can you please try logging in again. Unfortunately, you may have been hitting that instance.

Hardeep Shoker
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Jason Brown

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I'm able to log in now, but build is still pending...original problem
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Hardeep Shoker

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What is your app id?
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Jason Brown

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just uploaded again, looks fine thanks
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Hardeep Shoker

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Okay great to hear : )

Thanks for your patience,
Hardeep Shoker
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Jason Brown

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Thought it was fine, but build is still pending, been that way for a while. App id 348144. Thanks
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Eric Wagner

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Still just pending from Dreamweaver build service.
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Hardeep Shoker

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What's you application id?
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Eric Wagner

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App ID
340410
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Facu Fischer

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same for me..
App ID
352678
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Steve Sioli

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still showing pending for me as well. iOS will not build at all. app id 356440.
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X-Services.nl

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My app build remains pending too. The application id is 246013.
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David Cawthray

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Hi

Deleted app and re-uploaded, still pending. AppID 356472

Is there still a problem, or just catching up?

Thanks
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Aluisius Sudiarto

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Hi,
My experience is similar to David Cawthray's. Updated the code and re-built: it has been pending for 10 minutes. It usually done within 5 minutes.

App ID: 329464.

Thank you.
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Jason Brown

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Same here, pretty much the original symptom. I bet everyone is uploading and building all at once now that they are back up...and the server went down again.
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Hardeep Shoker

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I'm currently investigating the issue. I'll update this thread as soon as I've found the root cause.

Thanks for your patience,

Hardeep Shoker
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SMSHelp

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I noted it sending me to buildstage.phonegap.com so something todo with the staging servers your end?.

A lot of people have now signed up again through GitHub but its resulted in the Staging App Auth'd. As a result people signing in are now been pushed to the staging server.

Fun. Hope it gets sorted soon, although I can now login without the forwarding except very very slow builds. All of this just 5 minutes after upgrading form FREE to Paid! :)
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Brent

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Yep. Able to sign in, nothing building.

ID 354340

Thank you.
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SMSHelp

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Anyone notice the forwarder to BuildSTAGE.phonegap.com and when you login with Git it asks to re-auth with the new buildstage.phonegap.com

I used build. and it was forwarding randomly causing a lot of issues!. All seems ok now with the login although nothing is building (BB, Android)...

Any updates?.
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Hardeep Shoker

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Actually SMSHelp, that's exactly what was happening. The new App server that we brought up was configured incorrectly. It's been placed into production again.

Our queues are currently flushing themselves out, so expect a bit of a wait on the builds.

I'll keep this thread updated.

Hardeep Shoker
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Jason Brown

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Success! Thank You
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Brent

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Success in logging in AND build with hydration.

Thank you Hardeep. I send you a delicious cold virtual beverage of your choice !!!

:D
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Fabio Adorno

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Still can't build.

Only Symbian plataform completed build.
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X-Services.nl

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Build succeeded! Thanks for the effort.
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David Cawthray

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Back up and running now. Thanks Hardeep.
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Jason Brown

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I must say I am impressed with the response and effort...it being a free service and all.
Cheers
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Fabio Adorno

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Unfortunally problem persists on Android Plataform.

I am waiting for 30 min and nothing Help !!!
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Hardeep Shoker

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Fabio,

Depending on your placement in the queue you may have to wait a bit longer.

Sorry about that, I'll discuss with the team on how we can make failures more graceful with queue backlogs.

Hardeep Shoker