Hi all, some of you may have noticed problems logging in with Adobe ID -- this is system wide across Adobe so pls don't log out if you're logged in or login with your Github ID if you have enabled that.
We will let you know when things are working but you can also follow @AdobeCare.
Thanks for your patience!
We will let you know when things are working but you can also follow @AdobeCare.
Thanks for your patience!
- 129 Posts
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Posted 6 years ago
- 40 Posts
- 0 Reply Likes
I have the same problem.
Can’t login “build.phonegap.com” with IE and Firefox, said: “Invalid email or password.”
Can’t login “build.phonegap.com” with IE and Firefox, said: “Invalid email or password.”
- 1 Post
- 0 Reply Likes
I also have the same problem
- 4116 Posts
- 192 Reply Likes
We are still trying to have this resolved.
Hope to have it fixed soon.
Really sorry for the delays this must be causing.
Thanks.
Hope to have it fixed soon.
Really sorry for the delays this must be causing.
Thanks.
- 2 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
I upgraded my free account and I can't sign in anymore?.
I upgraded my free account and I can't sign in anymore?
I upgraded my free account and I can't sign in anymore?.
I upgraded my free account and I can't sign in anymore?
- 2 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
Reset the password link is not working?.
After clicking on "I forgot my password" and entering email id, i received an email with subject "PhoneGap Build] Account recovery instructions" and a link "https://www.adobe.com/account.html" which seams to be broken with Text "Site Area Temporarily Unavailable".
I am using adobe Id for login.
Reset the password link is not working?.
After clicking on "I forgot my password" and entering email id, i received an email with subject "PhoneGap Build] Account recovery instructions" and a link "https://www.adobe.com/account.html" which seams to be broken with Text "Site Area Temporarily Unavailable".
I am using adobe Id for login.
- 2 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
Problems signing in! Please help.
Hello, I have problems signing in build.phonegap.com. I get an error "Invalid email or password." although i haven't touched my password since i created my account. Also I can't reset my password on the adobe platform. In the past week i encountered this problem several times, but after hitting the sign in button multiple times it would log in. Now, no matter what i do it still won't work but in the CLI works. My e-mail is radu.turtoi@gmail.com . What can i do?
Problems signing in! Please help.
Hello, I have problems signing in build.phonegap.com. I get an error "Invalid email or password." although i haven't touched my password since i created my account. Also I can't reset my password on the adobe platform. In the past week i encountered this problem several times, but after hitting the sign in button multiple times it would log in. Now, no matter what i do it still won't work but in the CLI works. My e-mail is radu.turtoi@gmail.com . What can i do?
- 7 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
i am unable to login in build.phonegap.com by providing valid login credentials it showing invalid username or password..
i am unable to login in build.phonegap.com by providing valid login credentials it showing invalid username or password..
- 7 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
build.phonegap.com login screen is incredibly finicky about taking username and password.
There have been countless instances where I have meticulously copied and pasted my exact email/password combo into the build.phonegap.com login page, and it will still report "Invalid email or password" for the first like, eight times, but then spontaneously decide that it is in fact correct, despite the fact that I'm pasting in the exact same string. Has anyone else been noticing this?
I know occasionally fat-finger a password, but this login screen seems ridiculous. I really feel there's some kind of a bug involved.
build.phonegap.com login screen is incredibly finicky about taking username and password.
There have been countless instances where I have meticulously copied and pasted my exact email/password combo into the build.phonegap.com login page, and it will still report "Invalid email or password" for the first like, eight times, but then spontaneously decide that it is in fact correct, despite the fact that I'm pasting in the exact same string. Has anyone else been noticing this?
I know occasionally fat-finger a password, but this login screen seems ridiculous. I really feel there's some kind of a bug involved.
- 40 Posts
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This reply was created from a merged topic originally titled
Can’t login “build.phonegap.com” with my account.
Hi, Buddy,
I tried to login with my account at https://build.phonegap.com/people/sig... but failed.
It said: “Invalid email or password.” I haven’t changed my password this year and login successfully on May 9, 2014.
I tried IE and Firefox, same problem: “Invalid email or password.”
I tried to reset the password and received one email told me “To change the password for your Adobe ID, please visit: https://www.adobe.com/account.html”, but the link “is unavailable”.
My account at build.phonegap.com is: roban1976@gmail.com
My email is roban1976@gmail.com
Would you pls help me to solve this login problem? I will like to reset my pass word this time too. Thanks.
Att. my previous login print screen.

Can’t login “build.phonegap.com” with my account.
Hi, Buddy,
I tried to login with my account at https://build.phonegap.com/people/sig... but failed.
It said: “Invalid email or password.” I haven’t changed my password this year and login successfully on May 9, 2014.
I tried IE and Firefox, same problem: “Invalid email or password.”
I tried to reset the password and received one email told me “To change the password for your Adobe ID, please visit: https://www.adobe.com/account.html”, but the link “is unavailable”.
My account at build.phonegap.com is: roban1976@gmail.com
My email is roban1976@gmail.com
Would you pls help me to solve this login problem? I will like to reset my pass word this time too. Thanks.
Att. my previous login print screen.

- 3 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
help,not send emails asking for my password?.
help,Why not send emails asking for my password?
help,not send emails asking for my password?.
help,Why not send emails asking for my password?
- 2 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
Hi. I want to register and error "There was an error with this action. Try again later.".
Hi. I want to register and error "There was an error with this action. Try again later.".
- 4 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
Problem recovering PhoneGap Build account.
I cannot recover my PhoneGap Build account - the recovery email I get sent when I click on "I forgot my password" contains a link that leads to a page that says "Site Area Temporarily Unavailable"
Problem recovering PhoneGap Build account.
I cannot recover my PhoneGap Build account - the recovery email I get sent when I click on "I forgot my password" contains a link that leads to a page that says "Site Area Temporarily Unavailable"
- 16 Posts
- 0 Reply Likes
This needs to be fixed asap, this has completely halted development on our apps. And now is going to start costing your end-user more money out of pocket than necessary. Please hurry up and figure this issue out. Or create a solution for those who have githubs account to link them now (via email or something similar) that way I can get the team back on the project. Thank you but please rush this through. Nearly 16 hours since acknowledgement and not even an update?
- 3 Posts
- 0 Reply Likes
Today I tried to sign in but I can't, said: “Invalid email or password.” And my email and password are correct, please, I need help :(
- 1 Post
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Guy.
Have a Talk scheduled next week and I planning to show Phonegap Build Services.
What about now? It will be up soon? Should I have a plan 'B'?
Have a Talk scheduled next week and I planning to show Phonegap Build Services.
What about now? It will be up soon? Should I have a plan 'B'?
- 3 Posts
- 0 Reply Likes
Adobe we have a paid subscription, this is unacceptable i need to get back to work on our apps, not sit around, SOME OF US HAVE DEADLINES
- 18 Posts
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I'm also equally frustrated having a paid service and being unable to access anything for 24 hours. -.-''
- 54 Posts
- 1 Reply Like
This reply was created from a merged topic originally titled
Just me the login (https://build.phonegap.com/people/sign_in) does not work?.
Also the link when I get email from "I forgot my password" does not work I get an error:
"We're sorry, the site area you've requested is unavailable. Please try again later."
Just me the login (https://build.phonegap.com/people/sign_in) does not work?.
Also the link when I get email from "I forgot my password" does not work I get an error:
"We're sorry, the site area you've requested is unavailable. Please try again later."
- 3 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
I can't sign in with my email, please i need help :( (my email and password are correct).
Today I tried to sign in but I can't, said: “Invalid email or password.” And my email and password are correct, please, I need help :(
I can't sign in with my email, please i need help :( (my email and password are correct).
Today I tried to sign in but I can't, said: “Invalid email or password.” And my email and password are correct, please, I need help :(
- 2 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
I am not able to register an email id for adobe.
Please help i am getting there was an internal error message every time i try to register my email id
I am not able to register an email id for adobe.
Please help i am getting there was an internal error message every time i try to register my email id
- 16 Posts
- 0 Reply Likes
For those who are having trouble with the build.phonegap.com login, use the http://creative.adobe.com login. Once you've clicked the link and logged in go to "Download Center" > Click "Get Started" button under the PhoneGap Build Icon/Text > Click "Get Started" again (yes tedious) but this will take you to the build.phonegap.com and you will be logged in as well! For some reason the other login form isn't working correctly and wasn't allowing our dev's to login (we use roboform so we know the passwords are being entered right!)
- 11 Posts
- 0 Reply Likes
I'm still unable to log in. I mentioned this already in my own topic (http://community.phonegap.com/nitobi/...) more than a week ago, but still haven't received a response.
- 2 Posts
- 0 Reply Likes
Is this solved for you?
For me, it used to work a couple of months back, but I started getting the same problem now.
For me, it used to work a couple of months back, but I started getting the same problem now.
- 2 Posts
- 0 Reply Likes
Thanks. It now works for me but only when I login via my github account. Login via my adobe account acts very weird, and bring me back to the login page to try again (over and over).
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