Build slow / inaccessible

  • 1
  • Announcement
  • Updated 6 years ago
  • (Edited)
Our server experiencing a hiccup which cause slow loading. Our engineers have been notified and work is in progress. We'll keep you updated.

Apologize for any inconvenience causes.
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Amir

  • 8261 Posts
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Posted 6 years ago

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boodle

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Hi Amir, Ismael etc,
The service now seems to be back to normal, but I think a lot of the community anger over this is not simply due to the outages and slow response times; I know that the service is fairly experimental still. I think a lot of the community unhappiness comes from the lack of communication.

We get a fair amount of "we'll keep you updated", and "we're monitoring it", but with very little follow through. Explaining what went wrong, and why would go a long way to making this feel more like a community and less like a "them & us" arrangement.

When reddit.com was having severe issues, they were very transparent as to why and I feel it really helped (http://www.redditblog.com/2011/03/why...).

I hop this didn't come across as too negative, I am a huge fan of the service, I am simply trying to convey how I feel as part of the community.

b.