cannot download iOS app on testing device

  • 1
  • Question
  • Updated 8 years ago
Hi,
I have created an app, which installs fine on android however, the iOS build refuses to work, no matter what I do. I have taken the following steps
1)Followed instructions for creating app with open ssl on http://community.phonegap.com/nitobi/...
2) Checked to make sure the provisioned device had the correct id
3)Checked to make sure that the id in the config.xml file matched the id in developer provisioning portal
4) Made sure the certificates were correct, and I was using the distribution certificate and profiles, not the development ones.

However, no matter what I do, I always get the error 'The app failed to install because the signer was not valid' when installing from Itunes. The iphone configuration utility gives me the following message:

/var/tmp/install_staging.pYOxjC/foo_extracted/Payload/FamilyMemory.app
Oct 4 08:37:28 darylandrobins-iPod installd[869] : 2ffdf000 install_application: Could not preflight application install
Oct 4 08:37:28 darylandrobins-iPod mobile_installation_proxy[916] : handle_install: Installation failed
Oct 4 08:37:28 darylandrobins-iPod mobile_installation_proxy[916] : secure_send_error: Could not send error response to host
Oct 4 08:37:29 darylandrobins-iPod installd[869] : 2ffdf000 handle_install: API failed

This is very frustrating. Why does apple have to make everything so difficult? Any ideas what steps I should take next?
Thanks
Daryl
Photo of Daryl Smith

Daryl Smith

  • 9 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 1
Photo of Andrew Lunny

Andrew Lunny

  • 1911 Posts
  • 199 Reply Likes
Hi Daryl,

Sorry not to respond sooner.

Were you able to install using a developer certificate and profile? Or have you only tried with a distribution certificate?
Photo of Daryl Smith

Daryl Smith

  • 9 Posts
  • 0 Reply Likes
Hi Andrew,
I originally tried with the developer certificate and profile, and had no issue getting the build accepted on phonegap build portal, but I got the same error message as above. That' when I tried using the developer certificate and profile, but again got the same message. I should mention I don't have a mac and am using OpenSSL to create the provisioning request -- do you think this might be the issue?
Photo of Andrew Lunny

Andrew Lunny

  • 1911 Posts
  • 199 Reply Likes
That's a good question - it may be an issue with the certificate you're using. Can you give me the id of your app on PhoneGap Build - the six digit number in the URL bar - and I'll look up the signing keys?
Photo of Daryl Smith

Daryl Smith

  • 9 Posts
  • 0 Reply Likes
Sure, here's the id of the app: 194074. Thanks, Andrew!
Photo of Daryl Smith

Daryl Smith

  • 9 Posts
  • 0 Reply Likes
hi andrew , any update on this?
Thanks,
Daryl
Photo of Neil Appalsamy

Neil Appalsamy

  • 27 Posts
  • 1 Reply Like
Having the same issue... any updates yet?
Photo of Neil Appalsamy

Neil Appalsamy

  • 27 Posts
  • 1 Reply Like
I figured out my issue - turned out I was using the Developer provisioning file instead of a Distribution Provisioning file. Once this was uploaded to phonegap and the app was re-generated I was able to scan the qrcode and load it directly to my test device.