How to download my keystore file for android from build.phonegap.com

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  • Updated 4 years ago
  • Acknowledged
Hello. I have a big problem. I need to find a way to download my keystore file for Android, that uploaded to phonegap. My HDD was crashed, and i've lost all my keystore file, i can't publish updates for my other apps with another keystore file.

I know passwords, alias of my keystrore file, but i can't find how can i download this file to my pc from phonegap.

Please, help me, and sorry for bad English.
May be admins can send it to my account email or can tell another way to restore my keystore file
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ErgoZ

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Posted 7 years ago

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Amir

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Hi ErgoZ

Unfortunately since our signing policy change last year, we didn't provide any kind of keystore download nor alias / password recovery.

Sorry about that
-Amir
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ErgoZ

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But why??? I will lost 6000 users that downloaded my app.... it's awful!!! i thinked that i will can download my key file at any time when upload it...

And you want to say that i can't get my key back? Why phonegap didn't send info for account mail, that policy will change and if i want download my key i need to do this for some days... i can't belive it...
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Sebastian Zillessen

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I need my Keystore file also! I thought I would have a local copy but it seems to be a wrong one.

Please, there must be a way to recover it!
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Amir

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Official Response
Hello Everyone

Official response from Hardeep (developer) regarding signing key policy.
http://community.phonegap.com/nitobi/...

Basically, we do not provide keys for download nor do we provide passwords on request anymore. This is a measure set in place to minimize the damage a potential hacker could do to you (our user).

Hence, we are concluding these and any similar discussion in future.

Thank you
-Amir
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ian

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This reply was created from a merged topic originally titled
Need to be able to retrieve Android key from PhoneGap.


The laptop with the original key bit the dust and I need to be able to retrieve my key to update an app on the android store. This is the only place it still exists. How can I retrieve this key?
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Oren Agiv

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This reply was created from a merged topic originally titled Recovering a lost keystore.

Hi there,

We have had a crash here.. and lost our keystore, which we use to sign the Android apps.

That Keystore is also used with our account @ PGB.

If it possible for one of PGB employees to recover our keystore and send it back to us?

Thanks!
Oren.
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Diego Nakamashi

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This reply was created from a merged topic originally titled Keystore.

Hi,I lost my android keystore. Is there a way to download this from phonegap build ?
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cees

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This reply was created from a merged topic originally titled Deleted Android keystore files.

I accidentally deleted all my Android keystore files on Phonegap Build. Can you put it back? I do not have them all on my PC so i can't upload them again, there are almost 25! I hope you can help me out.
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Jainendra

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This reply was created from a merged topic originally titled How to get missed keystore from phonegap?.

I have a phonegap app configured with build.phonegap.com. For signing Android build I've uploaded the keystore file on the tool. Unfortunately I missed that file, is there a way phonegap support team can mail me the keystore?

Please email me the file if it is possible.

The email Id that I used for registering on build.phonegap is mobileappdev@leadsquared.com
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calebeaires

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My Macbook was stolen, becouse of that I lost my android keystore. I need contact from Phonegap Build team to download that.
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JesseMonroy650 (Volunteer), Champion

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To All,
You will not get ANY certificate or keys. This an official policy now almost 3 years old. (See Official notice above.)

The will be the case regardless of your situation of happen stance.

Jesse
(Volunteer, not a Phonegap Employee)
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Amir

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Cloud backup, guys...
(Edited)
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Caribean Song

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I lost my android keystore.There are 100,000 - 500,000 users.Please provide a solution to this.Very desperate to get the key.I can provide the apk file of the original build.
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JesseMonroy650 (Volunteer), Champion

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Solution: Create a new key. Next time back it up in a safe place. There is no other solution, if you have lost your keystore.

Jesse
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Caribean Song

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Thanks.If at all I create new app, how do I notify the users that there is a new app.Since we don't get the user details during app installation, we don't have their email ids or phone numbers to notify.Please help.
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Petra V., Champion

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If there is no way of getting a message through in the app itself, then your only possibility would be to write a message in the App's Google Play description.

However, if your app is showing dynamic content from a server, you could use that mechanism to inform the users (that still use that app, rather than merely have it installed).

Also, IF you are going to publish a new app, make sure its title is something like "MyOldAppTitle Revamped" or "MyOldAppTitle Ultimate", so people would find it under the old title and will be eager to get this improved version.