Looking Nitobi Support?

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  • Updated 12 years ago
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@brianleroux Yeah OK I'm flashing the Nitobi support bat signal here -- IM me aim:nepsmith or some such, please!
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Andre Charland, Employee

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Posted 12 years ago

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Andre Charland, Employee

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Hey @nep. Have you had your issues resolved? best place for free/community support is http://forums.nitobi.com if you need some premium support email support@nitobi.com or call +1-604-685-9287.

Thanks!

Andre.
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nep

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Andre,

No, my issues have not been resolved.

I have no objection to using support forums instead of getting email replies, but I have two big problems with the current system:

1) No one replies on the forums. I have two posts there that have had no replies.

2) If you offer a support email address, but you'd rather I post on the forums, you ought to auto-reply that's the preferred method; as it is, my emails to support@nitobi.com also go unanswered.

TTFN
Travis
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nep

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I got a reply and a bug hot fix today on the forum to my most pressing issue. Thanks, guys.

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