No longer able to login!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
So apparently Github login has been deprecated?
"This sign in method has been deprecated. Please sign in with your Adobe ID."

And somehow you guys haven't considered that people use the same email for adobe and github?

When I try to login with my adobe/creative cloud account I get the following:
"That email address is already linked to a PhoneGap Build account.", i.e. my github login.
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Cem Turan

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  • frustrated

Posted 6 years ago

  • 1
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Brett, OFFICIAL REP

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sign in with your github account and link your adobe id. you will be allowed in with your github credentials if your account hasnt been linked with an adobe id yet.
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Cem Turan

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When I try to login with github I get the following:
"This sign in method has been deprecated. Please sign in with your Adobe ID."
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Brett, OFFICIAL REP

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what's your github account?
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Cem Turan

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cem2ran
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Brett, OFFICIAL REP

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i can confirm your account already has an adobe id linked to it. please click the forget password link for details on the linked adobeid
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Cem Turan

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Please read this again:
----
When I try to login with my adobe/creative cloud account I get the following:
>>>"That email address is already linked to a PhoneGap Build account."<<<
----

I can perfectly log on with my adobe account on everything except build.phonegap. Please fix this, quite frustrating!
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Brett, OFFICIAL REP

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are you signing in with the adobeid as specified in the email when you click "forget password"?
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Cem Turan

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yes...
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Brett, OFFICIAL REP

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seems you linked your account with c****+OLD@****** AdobeID.

do you want me to delete this link?
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Cem Turan

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Yes please. And I have always used cem2ran@gmail.com to log in/link.
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Brett, OFFICIAL REP

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you have two adobe id's in the adobe system.

i will remove the c****+OLD@****.com link from the phonegap build account linked to your github.com account.

please log in with your github account and link your new adobe id.
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Ong Tiong Soon

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i had the same issue both my phonegap build account and adobe have same email address.
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Ong Tiong Soon

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i can't login to my phonegap build account. Please help!
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Ong Tiong Soon

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My email address is otiongsoon@yahoo.com.sg. Please help!
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Brett, OFFICIAL REP

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you have been able to access the site in the meantime? i notice you have some been able to build some apps.