private apps cam`t be created even invoice is payed

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  • Updated 4 years ago
Hello,

I can`t create private apps even invoice is payed. Please contact me directly as nowhere is service desk number (if you have some).

br.

Pavel
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Pavel Podstawka

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Posted 4 years ago

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JesseMonroy650 (Volunteer), Champion

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@Pavel,
there is no service desk number.
Can you be more specific on your issue?
Are you logged in?
Are you able to build other apps?

Jesse
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Pavel Podstawka

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Hello,

yes I am able to log in. Invoice number is: 0715132384

When I want create private app I have issue - please find attached screenshot.

Br,

Pavel
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Petra V., Champion

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Adobe has minimized Support for Phonegap Build down to a zero-level.
Your only chance might be to holler at @brettrudd at Twitter and hope for the best. :-(
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JesseMonroy650 (Volunteer), Champion

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@Pavel,
Take a screen shot. ALSO,
Since this is your first post, please answer the following question.
- Is this your first hybrid App?
- Are you using the Phonegap Desktop App?

Thanks
Jesse
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Pavel Podstawka

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Hello,

no, I have webpage from one tool and need only convert into private app. But this is not possible even I payied already but app show me that I should buy premium account which I already have. (at least payed)
Thanks for your support,
Br,

Pavel
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JesseMonroy650 (Volunteer), Champion

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@Pavel,
1) I asked for a full screen shot of the troubled app. Please take screen shot and upload.

2) you said "no". There are two (2) questions. Which did you say no to?

3) Please answer the question you did not answer.

Jesse
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Pavel Podstawka

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Hello,

Sorry but I still don`t understand what kind of screenshot you want. Problem is that I purchased Paid Plan and should have 25 private apps however I can have only one app and when I try upload new private there is blank button called: "Upload a zipfile" (non clickable). so I can`t upload any of code therefore I am asking here.

Thanks for your support.

Br,

Pavel
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Pavel Podstawka

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Hello,

1)no it is not my first hybrid app.
2)No I am not using Phonegap Desktop App.

Br,

Pavel