With Creative Cloud I am still unable to add more private app to Phonegap Build

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  • Updated 4 years ago
I am trying to add more than one private app in the phonegap build and when i click the private tab then "upgrade now to build up to 25 private apps" I choose the 9.99$ per month then i agree to the terms, the system tells me that it cannot process the online payment and forwards me to the online store. In the online store there is no product or service called "Phonegap build", so i bought the service "Creative Cloud" which is at 9.99$ per month, but still when I go to my phonegap build I am unable to add more apps.
any idea please?
thanks
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Lsemaan .

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Posted 4 years ago

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JesseMonroy650 (Volunteer), Champion

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@Lsemaan,
This forum is for Phonegap Build and related issues. Unfortunately, in this forum we cannot help you with payment issues - especially those related to Adobe products (like creative cloud).

You are best off use the other official forum for Phonegap.
- https://forums.adobe.com/community/phonegap/build

Best of Luck
Jesse
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Lsemaan .

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Thank you JesseMonroy650 for your reply, however my concern is purely with Phonegap Build. I simply cannot add more than 1 private app no matter what i do. And when Phonegap Build suggests that I pay online it then fails to provide me with the right service.
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Petra V., Champion

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Well, Jesse meant to say that everybody here is 'developer and forum participant'. We're happy to help you and other developers, but we have no access to the PGB account management systems.
The Phonegap Support Crew people (who can activate your new account) seldomly visit this place.
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Lsemaan .

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ok thank you for the clarifications