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Files created since January 7th have disappered . Can i get it back?

1 person has
this problem
  • Toshi (Official Rep) January 23, 2019 23:07

    Thank you for getting in touch with us.

    Please check to see the following points:
    - Enough storage space in both MetaMoJi Cloud and your Android device
    - Unncessary apps running in the background
    If so, please stop them. It is better to restart your Android device
    - Find the "All" folder and Recycle.bin to see if the note exists

    Did you have a crash while you edit the note?

    Thank you for your patience,
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