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O metamoji está travando

Troquei de celular, e não consigo resgatar os dados, conforme anexo.
Também está travando, imagem do problema anexo.
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  • Hi Jorge,

    Is it what you asked for?

    I changed my phone, and I can not retrieve the data.
    It is also locking


    You are using our cloud and trying to synchronize.
    Right?
    Are you using a faster and more stable network?
    At the first time you change the device, all your notes will be downloaded.
    It will take much time and may stop if the network is poor.
    Please try to shut down your iPhone once.

    Regards,
    Toshi
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