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Question about using Acrobat Distiller

Using Acrobat Distiller (on Windows 8.1), I can print to PDF if handwriting, but if I use my keyboard to type, I get a font error and no PDF file.

"%%[ ProductName: Distiller ]%%
38dmcrn not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[105 100 78 105 46 65 94 65 106 71 90 45 90 88 76 65 100 0]
( 


)

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%"

Note: This topic was created from a reply on the Export to PDF topic.
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  • Toshi (Official Rep) April 16, 2014 00:10
    Hi Adam,

    Thank you for getting in touch with us.
    I created a new post from your message.

    Please let me clarify your problem.

    You can export a note as PDF using the Acrobat Distiller PDF printer driver.
    When you add a text box and insert typed text in the box, you fail to export the note as PDF with the error message above.
    Am I correct?

    Regards,
    Toshi
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  • That is correct. I can print to the Windows XPS Document fine, and then get the same error if I try to print the XPS document to Distiller... so it seems that Note Anytime is trying to embed a font that Distiller doesn't like or can't see? And for some reason Distiller fails to default to something else. I will try cross posting this to Adobe and reply here if I get it resolved. I have already tried things like removing and re-adding the font directories in the Distiller settings.

    Again, it works fine if it is just handwritten notes and images, and I can print from Word using the same font to Distiller without an issue.
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