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I’m frustrated

Gain Faders jumping around...

Hi,
I have a Numark NS7II. Fairly recently, the gain faders started misbehaving by not being in sync with the actual controller.
See demo here:
https://youtu.be/EUI5HkkI6H4
I have tried cleaning with a contact cleaner but that has not solved the issue. I did this for the crossfader sometime back and it worked.
Kind regards.
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  • This reply was removed on 2016-12-06.
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  • Hi David,

    Thanks for posting.

    Can you please provide me with your full system specs? Do these same symptoms occur in Serato? To download Serato, you can follow this link. Have you tried using another USB cable or port on your computer?

    Let’s run a test to see if the controller is sending MIDI Data correctly.  In addition to the test below using MIDI-OX, you can also use Send SX.  This program will let you know what MIDI information the controller is sending.

    Before you run MIDI-OX connect your Controller and power on. Close any other softwares (including Serato/Virtual DJ) that may be open.

    1. Download and install MIDI-OX.  
    2. Run the MIDI OX  application.
    3. Select the Options menu and select MIDI Devices. Make sure to select MIDI inputs and MIDI Outputs for the MIDI controller, in this case the USB Audio Device and click OK.
    4. Select the View menu and select Input Monitor.  The field type, Data1, contains the CC information.  Test the functions of your controller in the monitor.

    If you're using Mac:

    1. Download MIDI Monitor.
    2. Click on the Sources tab to view MIDI devices. Confirm that your USB/MIDI device is listed.
    3. Move the fader in question.
    4. You should see data being sent.

    Try this out and let me know how it goes!
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  • Hi,

    Thanks for your response.

    Full specs:
    MacBook Pro (Retina, 15-inch, Mid 2014) OSX El Capitan 10.11.6
    Processor Name: Intel Core i7
    Processor Speed: 2.5 GHz
    Memory: 16 GB 1600 MHz DDR3
    Graphics: NVIDIA GeForce GT 750M 2048 MB

    I have downloaded MIDI Monitor. However, I am getting an error on launching the app:
    MIDI Monitor could not make a connection to its MIDI driver. To fix the problem, quit all MIDI applications (including this one) and launch them again.

    For now, MIDI Monitor will not be able to spy on the output of other MIDI applications, but all other features will still work.

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  • If you're experiencing this message, this means that you have other software open that receives or sends MIDI data. You'll need to close these before performing the MIDI test. I would recommend getting in touch with your nearest Support Office for one-on-one support. Log on to www.numark.com/support.
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