I have an issue with my NV

Buenas tardes, tengo problemas con la Numark NV tengo un computador core i5 y serato pro, cada vez que estoy en un evento al encender alguna luz de colores o apagar la camara de humo, la musica deja de sonar como si se desconectara la Numark del serato, el computador y la Numark los conecto a un regulador de voltaje, que es lo que sucede?
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  • Translation:

    Good evening, I have problems with the Numark NV I have a i5 core computer and serato pro, every time I'm in an event by turning on some colored light or turning off the smoke chamber, the music stops sounding as if the Numark were disconnected from the Serato, the computer and the Numark connected them to a voltage regulator, which is what happens?

    Hi John,

    Thanks for posting. Next time, please use Google Translate to translate your inquiry into English before posting. 

    Based on what I'm able to discern from your post above, you're saying that whenever you strike a pad on your controller, this is causing the controller to disconnect from your computer and Serato? Can you please confirm and clarify? Which version of Serato DJ are you using with your controller? Have you tried using a different USB port and cable with your controller?
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  • good afternoon
    I'll start working with another usb cable without a filter.

    the numark NV I use it with the latest version of Serato Pro, the computer is a core i5, 8 gigs in ram and I connect it by usb 3.0 (blue) I reiterate that the music stops when I'm in parties and turn off or turn on a light colors or the smoke chamber, some friends tell me that it is up or down electrical power, friends have also told me that this problem is in the controllers Denon and Vento Dj that it is better to sell the numark nv and buy a pioneer since those they do not have this problem.

    Thanks
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