Hi my Mixdeck express old version is remapped after i update firmware V022 from your official website website to resolve BOOT problem
Play = search
pitch+ = scratch
I report the support and i don't have any solution
I find in numark community and i'm not alone how have the same problem
please i have 2 mouth i can't use my mixdeck
here same example :
http://community.numark.com/numark/to...
http://community.numark.com/numark/to...
http://community.numark.com/numark/to...
http://community.numark.com/numark/to...
http://community.numark.com/numark/to...
I'am sure your frimware is the problem please post a fix an create a warning for future users
Official
Response
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Hello,
We have recently updated the product page with an additional firmware update. If your buttons are not mapped properly, it's likely you haven't installed the correct firmware, or you may need to try the update again. If your controller does not have a removeable crossfader, please install version 022. If your controller does have a removeable crossfader, please install version 020.
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Hello,
Thanks for posting. I am currently looking into this for you and will post back as soon as I have some additional information. Thanks for your patience. -
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Hello,
We have recently updated the product page with an additional firmware update. If your buttons are not mapped properly, it's likely you haven't installed the correct firmware, or you may need to try the update again. If your controller does not have a removeable crossfader, please install version 022. If your controller does have a removeable crossfader, please install version 020. -
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Hi, Thank you for your reply
After using the new firmware and it installed correctly on my mixdeck express but the problem is not solved the button is'it act correctly
Play == seach
Pitch+ = Scratch
nothing changed -
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It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:
• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Numark Support Page. Select Warranty or Service Inquiry from the drop down menu.
or
• For quicker support, call your nearest Support Office or International Distributor.
Make sure to reference or link this thread to help out the support team.
I hope this helps! Let me know if you have any additional questions.-
It is a lie we all have the same problem, it is not the device is the firmware of your page that is badly mapped, fix that, we have to make common cause all users who have this problem, they have to be responseable, fix the firmware is damaged there many that we have the same problem, there is the first that has repaired the problem of boot and that the buttons look good, do something
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Repeated issue here. The firmware changes nothing of the messed up button assignments. Search and Play are swapped, as are Scratch and Pitch bend +
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Es mentira todos tenemos el mismo problema, no es el aparato es el firmware de su página que esta mal mapeado, arreglen eso, hay que hacer causa común todos los usuarios que tenemos este problema, tienen que ser responseables, arreglen el firmware está dañado hay muchos que tenemos el mismo problema, no hay el primero que haya reparado el problema de boot y que los botones queden bien, hagan algo...
It is a lie we all have the same problem, it is not the device is the firmware of your page that is badly mapped, fix that, we have to make common cause all users who have this problem, they have to be responseable, fix the firmware is damaged there many that we have the same problem, there is the first that has repaired the problem of boot and that the buttons look good, do something -
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Friends solution for the Mixdeck Express, with the play Search inverted buttons, download this file and flashear is original Mixdeck Express first version
https://drive.google.com/open?id=0B-q...- view 1 more comment
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Thank you very much this frimware has just repaired my MIXDECK EXPRESS it is 100% functional
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Hi I used this update and all seemed fine but on closer inspection I’m still having issues with cds,one can be playing then all of a sudden I get load and no sound,usb drive seems fine though so cheers just hoping to sort cd issue out
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Thanks Manuel Palacios! fue la reparacion definitiva!
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No amigo reparó solo con memoria usb y con cd, con midi no todavía
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no he checado en pc, pero con cd y usb fuciona bien, mis flex estan dañados asi qeu no puedo hacer mucho.
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This reply was created from a merged topic originally titled ayuda.
mi numarck mixdeck express no funciona en modo midi ... por actualizar el firemware cambio los botones... en cd y en usb si funciona pero en la computadora no. alguna solucion-
Please see my post above for how to service your product.
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Has anybody found a solution to this? I installed the 023 firmware version that Manuel posted and it works on CD AND USB but it still doesn't work in SERATODJ.
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Yes i have a license. And no my controller doesn't need to be serviced. I have the removable crossfader and ive installed version 020. The issue is the firmware and it is the incorrect mapping. Never buying another numark product again. Terrible service.
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jajaja Bill doesnt helped at all jajajaja and doesnt undestand the problem yet jajaja
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eu tenho o mesmo problema e nao tenho resposta de suporte da numark isto e muito triste numark esta a decepicionar muitos usuarios queria meu dinheiro de volta mas a loja diz que preciso falar com a numark que esta se lixando para seu clientes
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Nao teria o firmware original que vem com ela de fabrica??? Talvez fosse a solução.
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estou com o mesmo problema ja mandei centenas de email mensagem solicitacoes e ninguem responde o serviço de atendimento ao cliente da numark e horrivel posso dizer com toda certaza que é o pior do mundo eles nunca irao resolver isto me sinto muito arrependido de ter adiquirido um equipo destes
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Hi,
because I didn't wanted to wait a lifetime, I did correcting the mapping for PC/midi for myself. Here is the map for Virtual DJ 8, which contains the remapped buttons play/pause, pitch+, search, scratch and some more enhancements, that I find very useful.
"Eject" unloads player, if not playing
"Mode" acts like a shift-button (switches on and off)
The jog-wheel turns into file-browsing, if player is unloaded (speed up while shift)
"pitch-" (slow) and "pitch+" (fast) resets pitch while shift
"cue" stops song and circles through cuepoints when repetitely pressed
"Tap" syncs pitch with other deck
Just copy the following xml-file in your "\Documents\VirtualDJ\Mappers\" folder and load as map in VDJ8.
https://drive.google.com/drive/folder...
Enjoy!!
Thanks a lot to Manuel for the v23 and
thanks Bill and the numark support for .. nothing!
Slim-
Do u load this in to the decks
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Hi everyone, if somebody has the mapping to Serato, please post it here.
Thanks,
Amigos, quem tiver o mapeamento midi para o Serato, posta aqui pra gente, valeu! -
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Hi Bill R,
Does Numark intend to solve this issue?
That firmware V022 continues wrong... look at all remarks.
Please, reply me, I don't want to stop buying Numark products...
Thanks,
Paulo. -
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minha mixdeck express fica travando tipo assim a musica fica tocando mais nenhum comando responde somente os de volume
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a minha acontece a msm coisa , somente os volume responde ! ela congela tudo !
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