Why is my Mixtrack only playing for 5 minutes?

good day please i need some help here.i have a numark controller i bought online about 2 years ago and was using over the years.the problem is my laptop was broken i got a new one but since then my contoller only play for 5 minutes then stop. please if u can help me solve this problem
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  • Hi Dave,

    Thanks for posting.

    Software authorization inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Numark Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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