My Mixtrack II is not being recognized by my Windows 10 computer

I have had Mixtrack II since it came out. I have used windows 10 for some time now. All of a sudden it stopped working. I got a USB warning about a malfunction one time, then never again. I cant stay up to par with other DJs in my area if I cant mix!!!!

Note: This conversation was created from a reply on: Mixtrack Pro 2 not being recognized on Windows 10.
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  • Hi Gary,

    Sorry to hear you're having issues with your Mixtrack II. I'll be happy to help!

    What do you mean when you say it "stopped working"? Can you please provide me with your full system specs, as well as the software and software version you're using?

    Try using another USB cable and port on your computer. Since the Mixtrack II is class-compliant, it won't require any drivers to communicate with your computer. Check out this helpful guide we've put together that will walk you through how to troubleshoot class-compliant MIDI devices:

    What is the error message you're receiving? Can you please post a screenshot of this?
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