I’m frustrated

NDX800 FIRMWARE ISSUES!

In the knowledge base (Get Satisfaction) there are many posts regarding the bad firmware (v.28) for the NDX800. I wish I would have seen these postings before buying a ndx800 from a friend thinking it would be easy to get the firmware v24 or the original firmware of this unit. But Numark's support wants receipts and store info and basically looks like a hell of a lot of hoops just to inquire about receiving a firmware? Right? And shame on Numark for having this version 28 firmware still posted as a firmware upgrade when it is WELL KNOWN to be bad. Numark should also have an original firmware download or the previous version 24 posted for download. Along with a disclaimer to user's that don't know any better stating "DO NOT UPDATE YOUR FIRMWARE UNLESS THE DEVICE ISN'T WORKING"
*MAYBE MY FRIEND WOULDN'T HAVE UPDATED THIS NDX800'S FIRMWARE MAKING IT TO GIVE A CD READ ERROR...

THANK YOU FOR LISTENING...
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