No sound with Mixtrack Pro 3 and Virtual DJ 8

I just got the Mixtrack Pro 3 and I am trying to work with virtual DJ. Everything maps over but I am not getting any sound through the speakers or headphones when pressing play (you hear about a second of sound before it disappears). The hardware is properly connected and the software is set up exactly the way it is specified to do in the VDJ8 Mixtrack Pro 3 set up document. Tested it with my windows playback device manager and everything works there so not sure why I am having this issue.
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