NS7II channel fader sound cuts out intermittently

Channel 2 fader cuts out when all the way up. I see this IS a common problem. I barely use my equipment. It stays in my room. I don't scratch, I am not aggressive with it. I even have a flight case for it. I see Numark won't acknowledge their product is poorly designed to back their product and take care of it. So what are my options?
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  • Hello,

    Thanks for posting. Sorry you're having issues with your NS7II.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Numark Support Page. Select Warranty or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • I've had the same issue with more than one numark product. My mixtrack pro 3 is basically now a display with my other DJ gear I no longer use. I had it replaced and still the same issues with the channel faders. I purchased a ns7ii which I still own and use and my channel 2 fader is crap. Static and cuts out intermittently. I've had to replace the Crossfader. I used to work for Sam Ash and Guitar center and I do recall people having issues with numark products. I want to get rid of the damn thing but who's going to buy it with this known issue. Guitar center won't even take it. I'm buying the Rane 12s and the 72. The new numark mixer "looks" nice but I can't spend any more of my money on a numark product when you have these known issues, all over the internet same problem and it's always the DJ's fault. I can't trust the new numark mixer. I'll go with the rane. There's also the issues of the platters totally becoming non responsive but the music still goes. I have to totally shut down in the middle of a set to get it going. No more numark. It's a really really great product if numark would just get it together!!
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  • This reply was removed on 2019-07-08.
    see the change log