Numark NV Issues: (Low Output & Controller Freezes)

Numark NV Issues: (Low Output & Controller Freezes)

1. Volume output on the controller is SUPER LOW. I have to max the volume all the way on the controller as well as the mixer for it to play at mid level.
My last DJ set the volume didn't play at all until I restarted Serato 4 times.
(This happens with powered active speakers and PA as well)

2. When using Serato sometimes the NV will freeze and none of the buttons work, however Serato works if I DJ off of my computer, I just can't control it with the NV until I restart Serato, and no DJ wants to do this in the middle of a set.
(My Serato software is up to date.)

Please help, this is driving me crazy.
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