I’m frustrated

Redphone Cable dead after only a few uses

Just before the holidays I bought a Redphone and have been using it for an hour or two at a time in my practice studio on the weekends. I've used the headphone no more than 20 times and the cable at the XLR end is dead. After fiddling with the cable it appears to be the actual cable going into the XLR connector not the connection between the XLR and the headphone itself. So the weight of the cable itself appears to have dislodged it from the connector.

I looked around online and apparently other people are having the same problem. There are multiple reviews on Amazon stating the exact same issue.

How do I get a replacement?
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