Troubleshooting Serato & Audio Issues When Using NS7 Series Controllers

Hello Everyone,

If your audio stops or cuts out unexpectedly when using Serato with DVS or a controller with motorized platters like the Numark NS7 series, Akai AMX, Denon DJ DS1, Rane SL2, etc., then refer to the following article here to help you out.

Symptoms can include any of the following:

* Loud "pop", then no audio
* Audio stops completely
* The software on the computer screen may look like it is playing back, but there is no audio output from hardware
* LED meters on your DJ controller are stuck
* Rebooting the software temporarily resolves the symptom
* Hardware disconnects from Serato DJ

Symptoms do NOT include

* Crackling
* Distortion
* Intermittent audio dropouts that cut in and out

**NOTE: Hardware disconnects and audio dropouts can be caused by many different factors. If you're already on Serato DJ 1.8 or are NOT using DVS or a controller with motorized platters, please see our article on troubleshooting USB audio: Troubleshooting USB Audio Artifacts or Latency***
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  • Hello Everyone,

    If your audio stops or cuts out unexpectedly when using Serato with DVS or a controller with motorized platters like the Numark NS7 series, Akai AMX, Denon DJ DS1, Rane SL2, etc., then refer to the following article here to help you out.

    Symptoms can include any of the following:

    * Loud "pop", then no audio
    * Audio stops completely
    * The software on the computer screen may look like it is playing back, but there is no audio output from hardware
    * LED meters on your DJ controller are stuck
    * Rebooting the software temporarily resolves the symptom
    * Hardware disconnects from Serato DJ

    Symptoms do NOT include

    * Crackling
    * Distortion
    * Intermittent audio dropouts that cut in and out

    **NOTE: Hardware disconnects and audio dropouts can be caused by many different factors. If you're already on Serato DJ 1.8 or are NOT using DVS or a controller with motorized platters, please see our article on troubleshooting USB audio: Troubleshooting USB Audio Artifacts or Latency***
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